Shopping Overview Thank you for shopping with Monika Navickaite. We make every effort to prepare your fashion items carefully, ensuring each order is fulfilled correctly and arrives safely within a practical delivery schedule. Our team prioritizes secure packaging to protect garments throughout the shipping journey.
Order Processing Time All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. During busy promotional periods, processing timelines may be lengthened. We will send you a prompt alert whenever substantial delays are expected for your purchase.
Shipping Rates and Delivery Estimates Shipping costs for your order will be calculated and shown to you before you complete payment at checkout. Estimated delivery times: Standard Shipping: 15 business days. Delivery windows are only estimates and can be affected by courier hold-ups, customs checks, unfavourable weather, logistical hurdles or public holidays.
Shipment Confirmation and Order Tracking Once your package leaves our premises, you will receive an email notification that includes your unique tracking number. Tracking data will normally activate and become accessible online within 24-48 hours after the courier picks up your parcel.
Incorrect Address Disclaimer It is the customer’s responsibility to verify that the shipping address entered at checkout is full and error-free. Monika Navickaite will not take accountability for parcels delivered to wrong or incomplete addresses submitted by shoppers. If a shipment is returned to us due to address mistakes, additional reshipping charges will apply.
Lost or Damaged Packages Lost Packages: If your parcel goes missing while in transit, reach out to our support team within 7 days of the expected delivery date. Damaged Items: If your clothing arrives damaged upon receipt, get in touch with us within 48 hours after delivery and share clear photos of both the damaged merchandise and outer packaging. Our team will examine your submission and resolve the matter efficiently.
Apparel Care and Usage Notice Every garment comes with attached care labels; please abide by these instructions for washing, drying and daily wear. Monika Navickaite is not liable for damage resulting from unsuitable cleaning methods, improper drying, self-modifications or inappropriate use of the clothing goods.
International Shipping and Customs Notice For overseas shipments, import duties, local taxes or customs clearance fees may be imposed according to the rules of your destination country. All such extra charges must be covered by the customer and are not included in the listed product price or shipping fee. If you have any questions regarding this Shipping Policy, please contact us: Trade Name: Monika Navickaite Email: support@monikanavickaite.shop Business address: Slot de Houvelaan, 3155 VS Maasland, Netherlands Phone Number: +31 6 45881328
